When the report was started, there were only four criteria used to assess the readiness of cities worldwide to host BPO operations. The annual report, which used to be called the Top 100 Outsourcing Cities in the World, was started in the late 2000s and is the benchmark used by most BPO companies when they do location studies.
Among the countries highlighted in the report, the Philippines ranked 6th in terms of having the greatest number of cities on the list with nine. The same report also included the super cities that comprise the Global Top 200 Global Cities. In fact, the country is bunched with Sweden and South Korea as among the new leaders that have built a strong digital foundation for growth. It is so refreshing to see that the Philippines ranked 15th among the Top 50 Global Digital Nations in the report. The Global Innovation Sustainability Index 2023 was recently announced by Tholons.
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